We Prepare Your Restock
Most in-stock orders placed before 2:00 PM Central, Monday–Friday, ship the same business day. Weekends and holidays ship on the next available business day.
Shipping & Returns
Reliable Service for Busy Salon Professionals
Shipping & Returns
Your supplies help keep every appointment running smoothly. Here’s what to expect when you restock—and how we can help if you need to make a return.
Free Shipping $85+Stretch your salon supply budget with free shipping on qualifying orders.
Order by 2 PM CentralMost in-stock weekday orders head out the same business day.
30-Day ReturnsEligible items can be returned after approval if your order isn’t quite right.
Shipping
Restock with confidence.
Choose the shipping option that works best for your salon schedule. Available services and delivery estimates are displayed at checkout.
Choose What Fits Your Schedule
Available UPS and USPS services appear at checkout. Eligible non-hazardous orders may also show expedited options.
Track Your Salon Supplies
We’ll email your tracking number as soon as your shipment is processed, making it easier to plan ahead for upcoming clients.
Returns
Need to return an item?
We know the right products matter when clients are on your books. Contact us before sending anything back, and we’ll help confirm eligibility and guide you through the process.
- 01
Contact Our Team
Send your order number and details about the item so we can understand what your salon needs.
- 02
We’ll Review Your Request
Our team will confirm eligibility and send you the correct return instructions.
- 03
Send Your Approved Return
Follow the instructions we provide so your return reaches the right place and can be processed quickly.
Good to Know
A few helpful details.
What if my order is damaged or incorrect?
We’re sorry something went wrong. Contact us promptly with your order number and information about the affected item, and we’ll help make it right.
Who pays return shipping?
Nail Supply Inc covers approved return shipping when the return results from our error. For an accidental order or change of mind, the customer is responsible for return shipping.
How long do refunds take?
We’ll process an approved refund after the returned item reaches our warehouse and is inspected. Your bank may need an additional 3–5 business days to post the funds.
Is local pickup available?
Yes. Select local pickup during checkout when available, then wait for the ready-for-pickup email before visiting our Ozark warehouse.
Where do you ship?
Nail Supply Inc ships within the continental United States. Available services and delivery estimates are shown at checkout.
Questions or Return Request?
We’re always happy to help.
Have your order number handy, and our friendly team will help you get back to serving your clients as quickly as possible.